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Iowa 911 center is first to accept text messages

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missb
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So a town in Iowa is now starting to accept 911 "text messages" and many others are looking to follow in their footsteps. I don't think its a bad idea really, I'm not sure I could text very well if in an emergency situation, I think it would be way too cumbersome. Maybe in a situation where being quiet is key it would be perfect. It may work out well for the 911 operators though, they won't have to deal with the screaming and hysterics that they deal with now over the phone.

"An emergency call center in the basement of the county jail in Waterloo, Iowa, became the first in the country to accept text messages sent to "911," starting Wednesday.

Call centers around the country are looking at following in its footsteps, as phone calls are now just one of many things phones can do".

So do you think this idea will take off and be successful or will it be more cumbersome ?

Read it here

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Smartmom
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Re: Iowa 911 center is first to accept text messages

I heard about this on the radio and I think its a awesome idea. Think about it what if say you were carjacked and you were in the car - you cant call and talk to the 911 operator but you might be able to text them. Kudos to Iowa for kicking this off and I hope others follow soon. I think its important that they keep up with technology Smile

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Re: Iowa 911 center is first to accept text messages

Yeah but then they have to have a web browser open and on Google ready to translate the text messages from teenie text talk to real words. Or do they text back in text abbreviation?
911, R u ok?

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