Try this for customer service! Let's keeps jobs at home....
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Sun, 10/18/2009 - 8:27pm (16 years 24 weeks ago)
Try to remember this EVERY TIME you have
to talk to a customer service representative
and you cannot understand them. I did not
know that we could do this, but I sure am
going to try it. Help bring jobs back to the
U.S.A. Ask for an American!
to talk to a customer service representative
and you cannot understand them. I did not
know that we could do this, but I sure am
going to try it. Help bring jobs back to the
U.S.A. Ask for an American!
How to save some American jobs and we can help!
Hi Everyone,
I want to share with you some great information that I found out, purely by accident. I believe it can also save and create jobs in America , while giving people better customer service.
So, how many times have you called a company's service phone line and found that the rep. can barely speak English? Once, with a major mortgage company, it was so bad I demanded to speak with someone who spoke English. Right at that moment, I broke the code, the secret password for customer service.
Come to find out that
every American company using overseas operators must transfer you to an American rep. by saying..." I want to speak to a representative in America ."
(Don't take no for an answer on this.)
This was confirmed by the American rep. that they must transfer you after that request. I've tried it on a half a dozen major companies, including cable, bank, phone, and mortgage companies. It works every time and I actually get my issues taken care of.
- 1189 reads
Mon, 10/19/2009 - 7:20am (16 years 24 weeks ago)
#2
Re: Try this for customer service! Let's keeps jobs at ...
Thank you Candy, this is so good to know, it's beyond frustrating when you have to repeat your name 20 times and they still get it wrong.
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Wellington Florida
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Ohhh I so can't wait to try this one out! I have when I have some issue and you call for help and get someone who you simply can't understand and you know they they can't quite understand you 100%. Thanks for the tip Candyhart