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Problem loading Facebook homepage

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missb's picture
missb
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So son o' mine is having issues with getting onto Facebook the last couple of days. When he logs in, this is all he can see, and it doesn't matter where he presses on the page, nothing happens. He has tried in Safari, and FF and no luck. I can login to mine in both and have no issues at all. Anyone have any ideas?

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Smartmom's picture
From:
Wellington Florida
Smartmom
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Re: Problem loading Facebook homepage

what is his URL he is using? Could he be in mobile mode? (was mom testing codes on his computer?)

missb's picture
missb
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Re: Problem loading Facebook homepage

Wasn't Me I did look at the url and it looks normal. It's driving me crazy cos I can't figure it out.

missb's picture
missb
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Re: Problem loading Facebook homepage

Any takers on this ??? Crying

Smartmom's picture
From:
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Smartmom
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Re: Problem loading Facebook homepage

When you use his computer can you get on your facebook ok? Its just his? Did you try to get on his facebook via another computer?

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missb
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Re: Problem loading Facebook homepage

Yeah mine is no problem.... I'm not sure if he tried it from his phone, although I think he did, i'll ask him

Smartmom's picture
From:
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Smartmom
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Re: Problem loading Facebook homepage

if yours is fine and his is not and you have tried it from another computer and its still messed up then it has to be a facebook issue and not the computer. Did he make any chages on his settings?

GeekGirl's picture
GeekGirl
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Re: Problem loading Facebook homepage
Weird! I wish i could help...maybe try emailing Facebook Help? There must be a simpler solution though. I'll research...
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Re: Problem loading Facebook homepage
Try here
Smartmom's picture
From:
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Smartmom
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Re: Problem loading Facebook homepage

Facebook just made some changes to the home page so maybe that has something to do with it. Maybe while changing your sons over it didn't go smooth???

Here is their email address for customer support: [email protected]

STaRDoGG's picture
From:
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STaRDoGG
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Re: Problem loading Facebook homepage

Does it help after he updates his Java?

What about for test purposes when he tries using IE, Opera and Chrome? Then you can at least possibly narrow it down to a certain browser(s).


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