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help!!!!!!! my facebook was hacked

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Autumn's picture
Autumn
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i really need your help! i logged onto my facebook this morning and it wouldn't let me in. i kept getting a failed password so i tried to have my password emailed to me. i never got the email but i did get a message from a girl i work with asking if i was ok because i sent her a message on facebook that was strange. it wasn't me!!!!!

what do i do? help!!!!!!!

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Smartmom's picture
From:
Wellington Florida
Smartmom
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Re: help!!!!!!! my facebook was hacked

Did you report your facebook to facebook as being hacked?

Have one of your friends post a message on your profile mean while saying you were hacked -mind you the hacker mignt remove it. Also email your friends or have one of your friends message all of your friend on facebook with a message from you (I hope you don't have a ton of friends).

Autumn's picture
Autumn
Premium Member (Gold)I'm a Code Monkey!I use Google ChromeWindows UserI donated more than $20+ to GeekDrop!I donated to GeekDrop simply because I love it!I spend all day Photobucketing!I took a bite of the AppleIs a FIERCE Competetor! 2nd place contest winner!The Dr. left the stem off the apple!Someone thinks you're udderly delightful!
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Re: help!!!!!!! my facebook was hacked

i don't know who to contact or what to do. do you have a email address or anything? what do i say or do? i'm so mad right now i can't think straight. why would someone do this to me? i will have my friend message my other friends, that is a good idea, i only have like 40 friends on there. why me, my facebook is small with only some family and a few friends.

Smartmom's picture
From:
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Smartmom
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Re: help!!!!!!! my facebook was hacked

OK when I go to facebook security I see this:

facebook security wrote:

Security

Money transfer scams and hacked accounts

If you believe your account has been hacked or phished, please follow this link.

Emails from Facebook

I'm sure your going to need to prove that its really you. They will probably ask you to take a picture holding a sign saying your name, facebook ID and possibly your email or something. I looked for a email address but could not find one however I do know that [email protected] is a valid email but its probably the wrong one. Have your friends also report the facebook for you.

Let me look some more to see if I can find anything else.

Autumn's picture
Autumn
Premium Member (Gold)I'm a Code Monkey!I use Google ChromeWindows UserI donated more than $20+ to GeekDrop!I donated to GeekDrop simply because I love it!I spend all day Photobucketing!I took a bite of the AppleIs a FIERCE Competetor! 2nd place contest winner!The Dr. left the stem off the apple!Someone thinks you're udderly delightful!
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Re: help!!!!!!! my facebook was hacked

thanks sm Smile

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Re: help!!!!!!! my facebook was hacked

oh no sorry Autumn, this sucks, i hope you figure things out, let us know what happens...

Smartmom's picture
From:
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Smartmom
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Re: help!!!!!!! my facebook was hacked

ok here is more info:

facebook wrote:

If your account has been hacked and you can still access your login em...
If your account has been hacked and you can still access your login email address, please attempt to reset the password to your account by selecting the "Forgot your password?" link that appears above the Password field on the Facebook Login page. An email will be sent to you with steps for completing the process.

If your account has been hacked and the login email on your account has also been compromised or has been changed, please send us information about the account so we can look into it further and hopefully restore access. Please submit your report here.

It is possible that malicious software was downloaded to your computer...
It is possible that malicious software was downloaded to your computer or that your password was stolen by a phishing website designed to look like Facebook. Please carefully follow the steps provided:

  1. Run anti-virus software: If your computer has been infected with a virus or with MalwareMalwarebytes Anti-virus / Anti-malware, you will need to run anti-virus software to remove these harmful programs and keep your information secure.
  2. Reset password: From the Account Setting page, you will need to create a new password. Be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.
  3. Never click suspicious links: It is possible that your friends could unwillingly send spam, viruses, or MalwareMalwarebytes Anti-virus / Anti-malware through Facebook if their accounts are infected. Do not click this material and do not run any ".exe" files on your computer without knowing what they are. Also, be sure to use the most current version of your browser as they contain important security warnings and protection features. Current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html.

    Phishing is an online attempt to trick a user by pretending to be an official login page or an official email from an organization that you would have an account with, such as a bank or an email provider, in order to obtain a user’s login and account information. In the case of a phishing login page, the login page may look identical to the login page you would normally go to, but the website does not belong to the organization you have an account with (the URL web address of the website should reflect this). In the case of a phishing email, the email may look like an email you would get from the organization you have an account with and get emails from, but the link in the email that it directs you to takes you to the above phishing login page, rather than a legitimate login page for that organization.

    To prevent your account information from being obtained in a phishing scheme, only log in to legitimate pages of the websites you have an account with. For example, "www.facebook.example.com" is not a legitimate Facebook page on the "www.facebook.com" domain, but "www.facebook.com/example" is a legitimate Facebook page because it has the "facebook.com" domain. When in doubt, you can always just type in "facebook.com" into your browser to return to the legitimate Facebook site.

If you are still unable to access your profile, please send us more information regarding the issue so we can investigate. Please submit your report here.

Make sure your friends report it too. Was the email a money scam one?

Autumn's picture
Autumn
Premium Member (Gold)I'm a Code Monkey!I use Google ChromeWindows UserI donated more than $20+ to GeekDrop!I donated to GeekDrop simply because I love it!I spend all day Photobucketing!I took a bite of the AppleIs a FIERCE Competetor! 2nd place contest winner!The Dr. left the stem off the apple!Someone thinks you're udderly delightful!
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Re: help!!!!!!! my facebook was hacked

i'll get working on this. i called in sick to work today i'm so upset. thank God it wasn't money, just strange messages.

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Gunslinger
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Re: help!!!!!!! my facebook was hacked

That is messed up, sorry about your troubles Autumn. I hope they catch them.

CritterKeeper's picture
From:
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Re: help!!!!!!! my facebook was hacked

Autum, this has happened to me several times in the past. Yet not only my facebook, but my email too. I even have the IP of the culprit, but anyways.... With my facebook, after a few months it was finally restored. Good luck!

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missb
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Re: help!!!!!!! my facebook was hacked

That's great that you got the IP, were you ever able to do anything with that? like found out who it was or anything?

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