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Firefox Won't Open

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Wed, 11/25/2009 - 11:09am  (15 years 47 weeks ago)
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On my PC I run Firefox and it was running perfectly fine last night. When I got up this morning my computer had been rebooted it was one of those Windows automatic updates that required a restart, which has been the case many times before this.

When I went to open up Firefox it wouldn't open so I re-booted the computer and tried again no success. I even went and reinstalled Firefox and it still won't open.

Logic tells me its the windows update but then nothing is logical when it comes to computer, Laughing! I went and copied my Firefox bookmarks just to be on the safe side.

Anyone have any ideas what could be causing this?

Thanks for any help.

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Wed, 11/25/2009 - 11:21am  (15 years 47 weeks ago)
#1     
U2's picture
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Re: Firefox Won't Open
I forgot to mention this. I am running Windows XP on this computer and my virus scan log I checked - which was done sometime before the windows update and it doesn't show any virus of any kind.
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Wed, 11/25/2009 - 12:00pm  (15 years 47 weeks ago)
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Re: Firefox Won't Open

If it were me, i'd try rebooting again just in case. If that didn't fix it, uninstall Firefox completely. Then do a search and make sure you got both downloads uninstalled & deleted. Then through IE i would download Firefox again.
If it still doesn't work, I would try to start FF in safe mode (go to Start-->Run--> type in: "%PROGRAMFILES%\Mozilla <a href="https://mzl.la/download-firefox" title="Get Mozilla Firefox"><b>Firefox</b></a>\firefox.exe" -safe-mode and see if it opens/works in safe mode.

Whether it does or doesn't, report back, we may have a better idea then of what the problem is once we see that.

And if anyone has better advice feel free to jump in!!

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Thu, 11/26/2009 - 7:33am  (15 years 47 weeks ago)
#3     
U2's picture
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is glad it's Friday!
Joined the Dark SidePremium Member (Silver)I'm a Code Monkey!The Steel CurtainI use FirefoxI use Internet ExplorerI use SafariI'm Here To Help, & Have Proven It!Mac UserWindows UserI donated more than $20+ to GeekDrop!I took a bite of the AppleSomeone thinks you're a cutlet above the rest!STaRDoGG <3's you ;)
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Re: Firefox Won't Open
Good morning GG! I was able to open it up in safe mode and I disabled the plug-ins for it. Since then it has so far been opening for me. Thank you so much for your help!

I am not sure what happened, except for the windows update that happened overnight, nothing was changed on the computer.

Have an awesome day!

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Thu, 11/26/2009 - 3:23pm  (15 years 47 weeks ago)
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Jayson Krause
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Re: Firefox Won't Open

OK i would download MozBackup which will backup your fiefox then delete Firefox completely then redownload it

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Thu, 11/26/2009 - 3:35pm  (15 years 47 weeks ago)
#5     
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Re: Firefox Won't Open

The configuration file for that profile probably got corrupted. You can make a new profile by using the same shortcut Geekgirl mentioned but change the safe mode to --profilemanager. Then create a new profile and use that from now on. Then one by one begin re-adding the extensions you had before. If it happens again youll be able to tell which extension may be the culprit. Hope that helps!

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