User Login

Help Community Login:

Sales

STaRDoGG's picture

How NOT to Handle User Support (OR Make Any Sales) - Case Study: SmartFTP

So, this "support" from the folks at SmartFTP was so laughable that I couldn't help but to pass it on for all to see ...

 

As many know, I ran my own shareware company for a number of years (Xenon Inc.), writing the software, and handling all user support (both sales and technical), amongst many other tasks involved in such a venture, so I know what it takes to handle support, and (hopefully) make sales.

 
4
I Averaged: 4 | 1 vote
Smartmom's picture

Deal of the Day

Find a great deal or hear about one - share it.

Post your great finds and deals here on the drop Smile

Please note the date of each post - deals expire so if your reading it for the first time 3 months later chances are its long gone - sorry!

0

Who's New

Dylan's picture
BradyMartin's picture
Alam560's picture
CalamityPT's picture
zane truese's picture
Saadi's picture
qq qq qq's picture
jiang000 jiang000 jiang000's picture
Ash msdgroup's picture
budibanyu's picture
beferry's picture
XaicOaken's picture
routerbitmall's picture
sunshine's picture
botlobbyu4gm's picture
Syndicate content
facebook codes exploits tips tricks Phrozen Crew
All contents ©Copyright GeekDrop™ 2009-2025
TOS | Privacy Policy