This book is great How to Win Friends & Influence People is helps you reason with people ! This is also good if you are a salesman and want to learn how to be effective at being friends with people ! Good business is done with GREAT customer service
Good business is done with GREAT customer service
that is very true. To bad we don't get a
button with life.
I have this on audio/mp3 on my iPod, at a seminar by Dale. It's pretty good. I haven't listened to it all yet, but from what I can tell, it's mostly about complimenting people and phrasing things in a particular way.