Thanks for your help! This worked great on the first try. Very much appreciated!
Thank you! Worked like a charm.
I searched Barnes and Noble's web site and could not find any advice.
i tried doing the second option but it just stays as frozzen .
Attempted to restore Nook to factory settings and now it won't turn on. Purchased Nook with something called cyanoboot on it and now screen is locked. Does this mean the reboot procedure fried my Nook?
Are we talking about 2 different Nooks here? (you mentioned one won't turn on, and one where the screen is locked?), and by "locked", do you mean you are viewing an actual lock screen? (i.e. a screen asking for a PIN number, or similar?)
Hey I'm trying to restore my Nook to factory settings because I forgot my password. I tried the second method and now my Nook is stuck on a gray screen, please let me know what to do, thank you.