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Help! My Nook is stuck checking for new items!

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proudmommy4's picture
proudmommy4
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My Nook has been working wonderfully since I got it but last night when I pressed the power button to turn it on and then went to My Library, it automatically went to "Checking For New Items" "this will only take a moment", and it's been stuck like that for over 12 hours now! The screensaver even comes on and it doens't come back so that it's usable when I bring it out of screensaver mode. Even shutting it all the way off and then back on it does the same thing. Help!

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Smartmom's picture
From:
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Smartmom
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Re: Help! My Nook is stuck checking for new items!

I did some looking (I don't own a Nook) and it seams others with issues were able to clear them up once they removed the battery and plugged it into the wall. Did you try that?

I know Stardogg has a Nook so maybe he as other ideas.

STaRDoGG's picture
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Re: Help! My Nook is stuck checking for new items!

I'm not sure if B&N is having network issues, or the software is buggin' out lately or what, but mine recently started acting up too, and the only way I could fix it was to do a full restore (as described here).

You may want to try the Reset methods described in that link first, just to save you from having to restore all of your settings/content first. Once I did the full restore though, it seems to be working fine again so far. One issue I have though is the clock isn't right now, but I haven't looked into fixing that yet, when I fix It I'll be posting a thread on how to do it.

Let us know how it turns out for ya!


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proudmommy4's picture
proudmommy4
Welcome, Unverified New GeekDropper!
Joined: 09/01/2009
Posts: 3
Drops: 7
Mood: Sick
Re: Help! My Nook is stuck checking for new items!

I followed your instructions for a restore and it did the trick, thanks!

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