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STaRDoGG's picture

How NOT to Handle User Support (OR Make Any Sales) - Case Study: SmartFTP

So, this "support" from the folks at SmartFTP was so laughable that I couldn't help but to pass it on for all to see ...

 

As many know, I ran my own shareware company for a number of years (Xenon Inc.), writing the software, and handling all user support (both sales and technical), amongst many other tasks involved in such a venture, so I know what it takes to handle support, and (hopefully) make sales.

 
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I Averaged: 4 | 1 vote
GeekDrop's picture

How To Set A Program To Run As "Administrator"

Very often these days we need to manually choose to run a program as the computer's "Administrator" (or "Admin" for short). What this is for is so that the program is able to perform certain actions that it normally cannot do when not being run as the Administrator. One example (of many) is to perhaps start and / or stop a Windows Service. There are 2 ways do do this, one is a temporary "one time use way", and the other is the permanent way.

The "temporary" way is meant to be used if you only really need to run the program as Admin one time, or just every so often.

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I Averaged: 4 | 4 votes

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